We recently sold our parents' home in Bend, Oregon, and the assistance provided by Rachel and Shana was invaluable. As out-of-town owners, we needed a ton of support as we made improvements to the house and prepared it for sale.Rachel and Shana helped out on the project from start to finish. They connected us with reliable workers to handle multiple upgrades to the property, and introduced us to an excellent designer who offered advice on renovations and recommended everything from paint colors to tile, flooring, lighting and other fixtures.The final phase -- staging the home, preparing marketing materials, listing, and entering and closing escrow -- felt seamless, and we were very pleased with the sale price. Rachel and Shana are very knowledgeable about the Bend market, and they know what clients need. Both are also super responsive communicators and bring a relaxed demeanor to what can be a stressful process. We are delighted to recommend them!
Rachel and Shana were an absolute pleasure to work with from start to finish. Rachel kept an incredibly close eye on new listings, and the moment something came up that matched what we were looking for, she let us know right away. In a market where good homes don't stay available for long, that kind of proactive attention made all the difference.What really stood out was how responsive they both were -- any time we sent a text or email, day or night, we'd hear back almost immediately. Despite that constant availability, they never once made us feel pressured or rushed. There was no pushy sales pitch, no hovering -- just steady, reliable support whenever we needed it, on our timeline.We'd recommend Rachel and Shana to anyone buying a home, and we'd absolutely work with them again ourselves.